Privacy Policy

1. Your Privacy is Protected

The website sleekflows.com is owned by Sleek Flows, ABN 29 519 151 673. This page contains the Privacy Policy of Sleek Flows.

Any reference to “We”, “Us”, “Our”, “Sleek Flows” is for Sleek Flows, while users will be cited as “you”, “your” and “user”.

This privacy policy legally abides us and the user in an agreement that is agreed by both parties in accordance with the Australian Commonwealth Privacy Act of 1988.

This privacy policy discloses how we collect, store, and process your personal information.

By continuing to browse through sleekflows.com and sharing your personal information you agree to the privacy policy of the website.

This privacy policy covers everything you supply to us which includes but is not limited to sharing your contact details via the contact form, giving suggestions, comments, and reviews, collection of personal information, and its use via any way on the website.

The terms of this privacy policy may be changed at any time. It is your responsibility to view the updated privacy policy each time you choose to access the website, as there will not be any prior notice of the amendment of the terms in our privacy policy.

Every time you continue to use, access and browse this website, you agree to the updated privacy policy.

2. The Collection of Personal Information

The collection of your personal information includes the following but is not limited to:

1. Your name, phone number, email address, and messages submitted via the contact form or chat widget.
2. The services you are interested in.
3. Information about your business, goals and objectives in alignment with the services that we offer. 

If you provide any sensitive information to us you must be authorised to do so. This sensitive information will also be collected, used, and disclosed as per our privacy policy.

3. How We Collect Personal Information

We collect personal information in a number of ways, including:

- directly from you, when you provide information via phone, email or through the website contact form or chat widget;
- from third parties such as credit reporting agencies or your representatives; and
- from publicly available sources of information.

4. How We Use Personal Information

Your personal information may be used to:

- verify your identity;
- assist you with our services;
- offer additional services;
- administer and manage those services, including charging, billing and collecting debts;
- conduct appropriate checks for creditworthiness and fraud; and
- research and develop our services.

Additionally, your personal information is collected so that we can promote our services to you (including by way of email or SMS messages). We do this to keep you informed of our services and special offers. If you do not wish for us to promote and market our services to you, please notify us via email or call us.

In relation to any marketing material sent via email, we will send such material to you unless you unsubscribe by selecting this option in the email.

5. Disclosure of Personal Information

In order to deliver the services you require, we may disclose your personal information to third-party organisations. Your personal information is disclosed to these organisations only in relation to the services we provide to you. 

These organisations may carry out our:

- customer enquiries;
- mailing operations;
- billing and debt-recovery functions;
- marketing services; market research; and
- website usage analysis.

We take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

In addition, we may disclose your personal information to:

- your authorised representatives or your legal advisers (e.g. when requested by you to do so); credit-reporting and fraud-checking agencies;
- credit providers (for credit related purposes such as creditworthiness, credit rating, credit provision and financing);
- our professional advisers, including accountants, auditors and lawyers; and
- government and regulatory authorities, as required by law.

6. Website Cookies

We may use cookies to improve your browsing experience. This is done through the use of Google Analytics. You can view Google's privacy policy here.

Cookies are text files that identify specific users while they browse through the website.

Cookies help us understand your preferences, experience, and the kind of information you receive or access on our website. You can disable cookies by updating your preferences in the cookie settings page.

7. Accessing and Updating Your Personal Information

We take all reasonable precautions to ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That’s why we recommend that you let us know if there are any errors in your personal information; and keep us up-to-date with any changes to your personal information.

You can update or request access to your personal details by emailing us at anton@sleekflows.com.

You can also contact us for any questions you may have regarding our privacy policy.

8. Updates to the Privacy Policy

Our privacy policy can be updated at any time whenever it is deemed as necessary by us, without any prior notice. It is your responsibility to view the updated privacy policy every time you choose to access our website. Every time you continue to use, access and browse on this website, you give your consent to the updated privacy policy.